AUSTRALIA'S BEST AIR TRACK
100% SATISFACTION GUARANTEE
NATIONWIDE DELIVERY

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CONTACT US

The Upbounce support team is here to assist and promptly respond to your inquiries.

CONTACT INFORMATION

Head Office: Unit 8 / 8 Gladstone Road
Castle Hill
NSW 2154
Open Hours: Monday to Sunday: 9am – 5pm
Phone: 1300 712 066

Customer Reviews

5.0

Based on 51 reviews

Customer Reviews

5.0

Laura Haggart

Great customer service ! Had an issue trying to purchase something on their website and they were more than accommodating in helping me get the purchase done so it would be ready in time for Christmas.

Alissa Maillet

Air track 7m - Great price and great product. Fantastic customer service. Very happy!

Mel Martin

Ordered just before Christmas and the air track arrived in time! Prompt service, good price, great quality item that is easy to set up and pack down. This has been a great tool to keep our daughter training at home over school holidays and on weekends. Definitely recommend.

Rebecca Ashford

My daughter loves her 8m Upbounce air track, great quality and plenty of room to practice all of her cheerleading tumbling passes

Mathew Arena

Thankyou UpbounceOur air track has been amazing we have had it for some time now and it is used for hours each day it's durable and been a really great work out and sensory input for our special needs son. Has been much safer and versatile then a trampoline as we use it inside and out and we can have our smaller kids on one end while their big brother is on the other and it doesn't budge they can all do their level of jumping running and tumbling.Many thanks from 4 very happy customersKara and the three energetically nutty boys.

Bron Cheales

Quick delivery. Excellent quality product. The airtrack is well made and the pump that came with it is awesome and so handy to pump it up. The kids love it!

Mel Field

The kids love the air track... it has been through some serious work with our four children and is going strong. The company was easy to work with and helpful with all of my questions when researching which product to get.

Steve Waters

Purchased the 5m 20cm track for my daughter...I had a few questions before the purchase which were clearly and simply dealt with to help me decide...shopping experience was great...the track itself appears great quality after 6 months use...holds air well and the supplied pump has us unserway in less than a minute...great product highly recommended....

Melantha Coleman

Up bounce air track is fantastic, daughter loves practicing on it, giving her the bounce and support she needs.

Lily Cole

I highly recommend UpBounce it's great service, took exactly 1 week to arrive at my doorstep I ordered the Delux 4 pieces Inflatable Air Track Training Set in Small When I got it I blew all of them up straight away!!

Steve Waters

Purchased the 5m air track a few months ago...seems to be the prefect length for my 11 y/o to practice her tricks...robust and well made...the drop stich technology means a small amount of inflation pressure goes along way...the included electric pump has our track ready to bounce in under a minute...highly recommend...holds air well and feels much safer than practicing on the grass on the floorboards...plus t's so much fun...

Pooja Gupta

Upbounce trampoline are best quality at a very genuine price. My 6 year old loves it. The best part is the design of the trampoline which has been created while keeping the children’s highest safety in mind

Casey Evans

Trampoline has been life changing for our family! Kids got it last summertime and it has been such a positive - plenty of playing outside! They have enjoyed it everyday. They play footy and soccer on there, dance - everything! In these pics they set up a crowd of toys to watch their match!I like the black design and the quality is great, no complaints.We're getting a cover now that they're available. That's the only thing I would have added.

Rob Spencer

The kids love their UpBounce Trampoline. It is very well made, sturdy and was easy to put together!

D. Cowen

My daughter absolutely loves her upbounce air track. I am glad I made this purchase and supported an Australian company. It arrived within 2 days and only took minutes to set up. My sister bought one from eBay and had to wait some time before it arrived and the quality is inferior to the upbounce Air track I purchased. Through winter we had it set up inside and we have seen vast improvements in her gymnastics. Highly recommend.

Sessyruby

We recently purchased some inflatable dance mats from Dance Floor Australia for use in our under five's programs at the library. They are fantastic, robust enough to survive a hoard of excitable tots but light enough to move by yourself. The pump, that was included with the purchase, works great and inflates the mats within seconds. I would highly recommend this product for anyone who needs a quick and easily set up dance mat who is also short on storage space.

Jules and Rod Oudshoorn

Our 10ft Upbounce trampoline, delivered by Santa in 2020, is just great.The quality of the product is exceptional and after six months of constant use is wearing really well. Some after sales service was required due to some slightly damaged fasteners. The customer service experience was fantastic and replacement fasteners were promptly supplied.Our Upbounce trampoline has been just magic and particularly useful during our Victorian lockdowns this year by creating fun experiences for our whole family. The quality of the 'bounce' is awesome!We can highly recommend Upbounce!

Chantelle Srsa

Big , bouncy & fun! 💥Great size , kids loving it , enjoying it with 4 of them on there ! Awesome quality

Sherryl Wilson

Absolutely love our trampoline! We bought it for our Grandies to play on during their school holiday visits …… now we have the neighbours kids coming over for a bounce, it’s fabulous.Arrived promptly and was very easy to assemble.Congrats Upbounce on a terrific product and service 😊

Natalie Pownell

We bought the 14ft trampoline in December for our kids Christmas present.We bought from Upbounce because they were Australian owned and the warranty was the best around.The trampoline has been wonderful for our kids (8,6) - the weight for the trampoline is 150kg so Mum and dad have also had a great go on it with the kids as well.I’m the short 6 months we have had it, it has been used daily. Best investment.!Highly recommend.

Tim Duff

Very happy with our Upbounce 10ft Trampoline. It is a great size and i love the weight rating. We had a couple of minor parts break on installation/shipping but the Upbounce team were quick to respond and provide us with replacement parts

Jaih Mate

We purchased the 14ft Upbounce for our two small children as a Christmas present. It took approx 3 hours to put together(in the dark, xmas eve!), the instructions were clear and easy to follow, especially the mat part.The trampoline is sturdy and well made, it holds all four of us (although I'm sure that's against the rules!)The logo label and safety label has faded slightly in the Perth Sun, however all the mats, pads and zip have remained to colour.We would recommend this trampoline to anyone looking for a safe stable trampoline for the whole family.

Ben Hayes

Great quality trampoline that made a a toddler very happy.!! Hasnt missed a beat since Christmas day!

Ashley Borg

fast shipping, great quality product our kids have had hours of fun with many more to come. highly recommend

Deebro275 Deebro275

We have been through 3 trampolines in 4 years and our upbounce trampoline has out lasted all of them put together. It has a great frame and the safety gear has stood up to the challenge of my kids and the Queensland weather. Thanks upbounce for the amazing trampoline.

Ben Reynolds

Great trampoline. My daughter has absolutely loved it. Quick delivery and fantastic customer service. I would absolutely recommend upbounce trampolines to anyone.

Stu Fitze

We wanted to purchase a Trampoline for our kids for Christmas last year.After viewing all available options on the market we decided on a Upbounce Trampoline.We contacted them directly and they offered great customer support and assistance.It arrived within the timeframe for delivery.All parts were accounted for and assembly was easy following the instructions given.The quality and safety aspects of the trampoline was of high importance and it ticked all the boxes.Would highly recommend buying an Upbounce Trampoline. Not just a great product but there is excellent customer service and ongoing support if needed.

Tony Velkovski

I purchased the 14ft for my girls and was really impressed firstly with the quick and friendly service. Secondly, what a great trampoline, solid and good quality gives me peace of mind that my kids are able to bounce safely.

Adam Findlater

Ahmed Mohamud

Hey guys, Thank you for the fast delivery. Our kids love the upbounce trampoline we haven't seen them for days. :)

Katie Mochan

We love our trampoline! We've had it since Xmas & it gets used almost daily, the neighbours kids love it too! 😀 We were lucky enough to get it in the end of year sale, delivery was quick, it was well packed & simple to put up. Communication from the company was great when I emailed them a few months ago & I have recommended them to a friend.

Rebecca Lansbury

Our kids love their 14ft upbounce trampoline! It was delivered promptly and the company were easy to deal with. The assembly instructions were clear and our kids enjoyed helping us build it. Thanks upbounce for many years of fun to come!

Aaron Small

Made an awesome Christmas present for my kidsGood looking trampoline well built and strong design customer service unreal

Aaron Small

Quality built trampoline heavy duty mat and springs and frameI highly recommend and would buy another 1 anytime

Jessica Carpinteri

We love our Upbounce 14ft Trampoline. It’s safe, sturdy and easily able to be assembled with two people. Our two children use their Upbounce Trampoline every day, it’s the first thing they run to when they go outside. Highly recommend!

Michelle lovewell

I ordered this Upbounce trampoline online. It’s exactly as described, has full protection with the safety nets and is great quality. My daughter wants to bounce all day. I’m extremely happy with it🙂

Stacey Tully

Great trampoline at a very reasonable price. We have had our 12' trampoline for around six months now and it is still going strong. It cops the harsh Qld sun daily and it's fair share of dust and creek water but aside from some mild fading on the upper zip logo and mild zip stiffness it is holding up really well. Love the black too, the lack of bright colours was a big plus for me. Good amount of bounce for little kids like mine but also sturdy enough for several larger kids to enjoy together. We purchased when there were very few reviews available but were readily able to speak with management to get all of our questions answered which was such a nice change. They were nothing but helpful, not at all pushy, and they ensured that the product was available and shipped within a day of ordering which meant it got to us by Christmas. A friend even bought one too after all of our raving!

natasha clake

We purchased our Upbounce trampoline for our kids for Christmas. Upbounce were the only company to have trampolines in stock ready too ship! Super fast delivery, and great customer service. The trampoline is so sturdy and well made. Our 2 kids love it, it's super bouncy and has a full safety net with a zip that actually works! Ladder is great, and the hanging pockets are perfect for shoes and socks. I would highly recommend this brand.

Jenna Woods

An amazing quality trampoline! Customer service was great from start to finish. Our kids can’t get enough of it.

Obaid Khan

We had a really good experience with the trampoline. Also, the team at upboune was very helpful !!

Stephanie Saenger

Delivery was incredibly quick, even though it was Christmas time

Merrin Grace Moir

We absolutely love our Upbounce trampoline. The quality is amazing! Our friends also got a trampoline at the same time as we did but from a different company and they are already having troubles with theirs. We have had our trampoline for 6 months and our little kiddies use it almost everyday.One of the things that drew me to the Upbounce trampoline was the all black slick design 👌🏼 Looks great in our back yard!

Laken Campbell

Bought a 14ft for Christmas and couldn't be happier with it. Setting up was easy and simple to understand. Got delivered very quickly and we were happy that we got it before Christmas as it was for our little girl. She's on it nearly every day ( including the big kids dad and his mates ). Good pricing and great customer service, very fast on replying if an issue or question needed answering.

James Columbine

The kids have loved every second of it

Maylene Cafe-Reynolds

very safe trampoline. Customer service is excellent. They were very prompt and helpful with my queries

Ben Reynolds

We purchased the 10ft trampoline for our daughter. We absolutely love the product and our daughter has loved bouncing on it. Delivery was quick and their customer service is excellent. I would recommend their trampolines to anyone.

Michelle Carr Lonza

Fabulous trampoline ! Easy set up and great quality ! We are very happy with our purchase !

tracy woolley

Amazing service and quality. Very Happy:)

Amarish Thakur

Great product. Delivery was on time but a couple of items were missing. I rang upbounce and they immediately sent the missing item by post.Customer service was excellent.

Loren Miller

Great trampoline! The pins in the uprights are a bit weak but emailed upbounce and had replacement ones sent out promptly.

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