100% Satisfaction Guarantee
Fast FREE Australia Wide Delivery
10 Years Frame Warranty

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The Upbounce friendly support team are here to help answer any questions you may have.

CONTACT INFORMATION

Head Office: Unit 8 / 8 Gladstone Road
Castle Hill
NSW 2154
Open Hours: Monday to Sunday: 9am – 5pm
Phone: 1300 712 066

Social Rating

5.0

Based on 36 reviews

UpBounce

5.0

Jules and Rod Oudshoorn

08:28 22 Jul 21

Our 10ft Upbounce trampoline, delivered by Santa in 2020, is just great.The quality of the product is exceptional and after six months of constant use is wearing really well. Some after sales service was required due to some slightly damaged fasteners. The customer service experience was fantastic and replacement fasteners were promptly supplied.Our Upbounce trampoline has been just magic and particularly useful during our Victorian lockdowns this year by creating fun experiences for our whole family. The quality of the 'bounce' is awesome!We can highly recommend Upbounce!

Chantelle Srsa

22:30 21 Jul 21

Big , bouncy & fun! 💥Great size , kids loving it , enjoying it with 4 of them on there ! Awesome quality

Sherryl Wilson

00:17 17 Jul 21

Absolutely love our trampoline! We bought it for our Grandies to play on during their school holiday visits …… now we have the neighbours kids coming over for a bounce, it’s fabulous.Arrived promptly and was very easy to assemble.Congrats Upbounce on a terrific product and service 😊

Natalie Pownell

23:30 17 Jun 21

We bought the 14ft trampoline in December for our kids Christmas present.We bought from Upbounce because they were Australian owned and the warranty was the best around.The trampoline has been wonderful for our kids (8,6) - the weight for the trampoline is 150kg so Mum and dad have also had a great go on it with the kids as well.I’m the short 6 months we have had it, it has been used daily. Best investment.!Highly recommend.

Tim Duff

06:54 16 Jun 21

Very happy with our Upbounce 10ft Trampoline. It is a great size and i love the weight rating. We had a couple of minor parts break on installation/shipping but the Upbounce team were quick to respond and provide us with replacement parts

Jaih Mate

10:34 09 Jun 21

We purchased the 14ft Upbounce for our two small children as a Christmas present. It took approx 3 hours to put together(in the dark, xmas eve!), the instructions were clear and easy to follow, especially the mat part.The trampoline is sturdy and well made, it holds all four of us (although I'm sure that's against the rules!)The logo label and safety label has faded slightly in the Perth Sun, however all the mats, pads and zip have remained to colour.We would recommend this trampoline to anyone looking for a safe stable trampoline for the whole family.

Ben Hayes

10:35 08 Jun 21

Great quality trampoline that made a a toddler very happy.!! Hasnt missed a beat since Christmas day!

Ashley Borg

10:15 06 Jun 21

fast shipping, great quality product our kids have had hours of fun with many more to come. highly recommend

Deebro275 Deebro275

07:24 04 Jun 21

We have been through 3 trampolines in 4 years and our upbounce trampoline has out lasted all of them put together. It has a great frame and the safety gear has stood up to the challenge of my kids and the Queensland weather. Thanks upbounce for the amazing trampoline.

Ben Reynolds

21:15 03 Jun 21

Great trampoline. My daughter has absolutely loved it. Quick delivery and fantastic customer service. I would absolutely recommend upbounce trampolines to anyone.

Amarish Thakur

11:50 03 Jun 21

Great product. Delivery was on time but a couple of items were missing. I rang upbounce and they immediately sent the missing item by post.Customer service was excellent.

Stu Fitze

02:40 03 Jun 21

We wanted to purchase a Trampoline for our kids for Christmas last year.After viewing all available options on the market we decided on a Upbounce Trampoline.We contacted them directly and they offered great customer support and assistance.It arrived within the timeframe for delivery.All parts were accounted for and assembly was easy following the instructions given.The quality and safety aspects of the trampoline was of high importance and it ticked all the boxes.Would highly recommend buying an Upbounce Trampoline. Not just a great product but there is excellent customer service and ongoing support if needed.

Tony Velkovski

04:04 02 Jun 21

I purchased the 14ft for my girls and was really impressed firstly with the quick and friendly service. Secondly, what a great trampoline, solid and good quality gives me peace of mind that my kids are able to bounce safely.

Adam Findlater

00:52 02 Jun 21

Ahmed Mohamud

14:21 01 Jun 21

Hey guys, Thank you for the fast delivery. Our kids love the upbounce trampoline we haven't seen them for days. :)

Katie Mochan

12:12 01 Jun 21

We love our trampoline! We've had it since Xmas & it gets used almost daily, the neighbours kids love it too! 😀 We were lucky enough to get it in the end of year sale, delivery was quick, it was well packed & simple to put up. Communication from the company was great when I emailed them a few months ago & I have recommended them to a friend.

Rebecca Lansbury

10:00 01 Jun 21

Our kids love their 14ft upbounce trampoline! It was delivered promptly and the company were easy to deal with. The assembly instructions were clear and our kids enjoyed helping us build it. Thanks upbounce for many years of fun to come!

Aaron Small

04:25 01 Jun 21

Made an awesome Christmas present for my kidsGood looking trampoline well built and strong design customer service unreal

Aaron Small

04:19 01 Jun 21

Quality built trampoline heavy duty mat and springs and frameI highly recommend and would buy another 1 anytime

Jessica Carpinteri

04:04 01 Jun 21

We love our Upbounce 14ft Trampoline. It’s safe, sturdy and easily able to be assembled with two people. Our two children use their Upbounce Trampoline every day, it’s the first thing they run to when they go outside. Highly recommend!

Michelle lovewell

00:00 01 Jun 21

I ordered this Upbounce trampoline online. It’s exactly as described, has full protection with the safety nets and is great quality. My daughter wants to bounce all day. I’m extremely happy with it🙂

Stacey Tully

21:19 31 May 21

Great trampoline at a very reasonable price. We have had our 12' trampoline for around six months now and it is still going strong. It cops the harsh Qld sun daily and it's fair share of dust and creek water but aside from some mild fading on the upper zip logo and mild zip stiffness it is holding up really well. Love the black too, the lack of bright colours was a big plus for me. Good amount of bounce for little kids like mine but also sturdy enough for several larger kids to enjoy together. We purchased when there were very few reviews available but were readily able to speak with management to get all of our questions answered which was such a nice change. They were nothing but helpful, not at all pushy, and they ensured that the product was available and shipped within a day of ordering which meant it got to us by Christmas. A friend even bought one too after all of our raving!

natasha clake

10:36 31 May 21

We purchased our Upbounce trampoline for our kids for Christmas. Upbounce were the only company to have trampolines in stock ready too ship! Super fast delivery, and great customer service. The trampoline is so sturdy and well made. Our 2 kids love it, it's super bouncy and has a full safety net with a zip that actually works! Ladder is great, and the hanging pockets are perfect for shoes and socks. I would highly recommend this brand.

Loren Miller

08:39 31 May 21

Great trampoline! The pins in the uprights are a bit weak but emailed upbounce and had replacement ones sent out promptly.

Jenna Woods

08:26 31 May 21

An amazing quality trampoline! Customer service was great from start to finish. Our kids can’t get enough of it.

Obaid Khan

07:44 31 May 21

We had a really good experience with the trampoline. Also, the team at upboune was very helpful !!

Stephanie Saenger

07:13 31 May 21

Delivery was incredibly quick, even though it was Christmas time

Merrin Grace Moir

06:50 31 May 21

We absolutely love our Upbounce trampoline. The quality is amazing! Our friends also got a trampoline at the same time as we did but from a different company and they are already having troubles with theirs. We have had our trampoline for 6 months and our little kiddies use it almost everyday.One of the things that drew me to the Upbounce trampoline was the all black slick design 👌🏼 Looks great in our back yard!

Laken Campbell

06:45 31 May 21

Bought a 14ft for Christmas and couldn't be happier with it. Setting up was easy and simple to understand. Got delivered very quickly and we were happy that we got it before Christmas as it was for our little girl. She's on it nearly every day ( including the big kids dad and his mates ). Good pricing and great customer service, very fast on replying if an issue or question needed answering.

James Columbine

06:38 31 May 21

The kids have loved every second of it

Belinda Ryan

11:35 30 Mar 21

Excellent customer service
Quick delivery delivered within 3 days In the peak Xmas period would highly recommended upbounce so easy to deal with 👍🙂

Maylene Cafe-Reynolds

09:57 22 Jan 21

very safe trampoline. Customer service is excellent. They were very prompt and helpful with my queries

Ben Reynolds

05:33 19 Jan 21

We purchased the 10ft trampoline for our daughter. We absolutely love the product and our daughter has loved bouncing on it. Delivery was quick and their customer service is excellent. I would recommend their trampolines to anyone.

Simone Price

00:59 16 Jan 21

We purchased the 12ft trampoline. The delivery was quick and customer service was great. My husband mainly put it together himself with my assistance on occasion and found it quite easy to put together. We were very happy with the result and our son has been jumping on it every day since.

Michelle Carr Lonza

02:29 15 Jan 21

Fabulous trampoline ! Easy set up and great quality ! We are very happy with our purchase !

tracy woolley

07:49 21 Dec 20

Amazing service and quality. Very Happy:)

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